Terms of Service
Last updated: June 30, 2026
These Terms of Service govern access to and use of the Tracse website and services. This online store is operated by 0408 GLOBAL, LLC. By visiting our website (tracse.shop) or placing an order, the customer ("you", "your") agrees to be bound by these Terms of Service and all official policies linked herein.
1. Store Operator & Contact Information
This website is operated by 0408 GLOBAL, LLC. Throughout the site, the terms "we", "us", and "our" refer to Tracse.
- Company Name: 0408 GLOBAL, LLC
- Store Name: Tracse
- Business Address: 605 Ives Dairy Rd APT 303, Miami, FL, 33179, United States
- Email: info@tracse.shop
- Phone: +1 (314) 224-3440
2. Website Use & Lawful Purposes
Customers agree to use this website strictly for lawful purposes. You may not use our products or website for any illegal, fraudulent, or unauthorized activity, including but not limited to violating intellectual property rights, system abuse, or attempting to interfere with the proper working of the store.
3. Accuracy of Customer Information
You agree to provide current, complete, and accurate purchase, account, billing, and shipping information for all orders made at our store. We reserve the right to contact customers to verify order details or request necessary corrections to ensure proper order fulfillment.
4. Product Information & Descriptions
We aim to present our kitchen cutting boards and serving accessories with clear product titles, descriptions, images, dimensions, materials, and colors. However, because our items include natural materials (such as wood and bamboo), minor variations in grain patterns, color nuances, and slight dimensional tolerances may occur. We reserve the right to correct any typographical errors, inaccuracies, or omissions at any time without prior notice.
5. Product Use and Care Disclaimer
Customers should use our products solely for their intended culinary and kitchen purposes and adhere to all recommended care instructions (such as hand-washing natural wood items). Tracse is not liable for any physical damage or degradation caused by customer misuse, improper maintenance, dishwasher use, or alterations made to the product after delivery.
6. Orders and Acceptance
Submitting an order constitutes an offer to purchase, which is subject to our acceptance. We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to product stock unavailability, inaccuracies in pricing, suspected fraudulent transactions, or payment verification failures.
7. Pricing and Currency
All prices displayed on our website are in US Dollars (USD) unless explicitly stated otherwise. Prices, shipping fees, and tax estimates are subject to change at any time prior to your order completion. The final checkout price is fully transparent and presented before you complete payment.
8. Secure Payment Processing
Payments are securely processed through Shopify Payments or other compliance-certified payment gateways shown at checkout. To protect your financial data, we do not store full payment card numbers on our servers. Charge capture, fraud screening, and refunds are managed entirely through these secure merchant processors.
9. Shipping, Returns, and Refunds
All product deliveries, cancellation requests, and product returns are strictly governed by our specific Shipping Policy and Return & Refund Policy. Please ensure you have reviewed and understood these separate documents before completing a purchase.
10. Intellectual Property Rights
All content on this website, including but not limited to layout design, text, branding, graphics, product photography, and logos, is the exclusive property of 0408 GLOBAL, LLC or its content suppliers. Unauthorized copying, distribution, or commercial exploitation of any site material is strictly prohibited.
11. Third-Party Links & Services
Our store leverages robust third-party infrastructure (such as Shopify Inc., external carriers, and analytics tools) to provide seamless operations. We are not responsible for examining or evaluating the content or accuracy of any external third-party websites linked on our storefront.
12. Website Availability and System Errors
We do not guarantee or warrant that your use of our website will be completely uninterrupted, secure, or free from temporary loading errors. We reserve the right to perform routine system maintenance or update content to improve user experience.
13. Limitation of Liability
To the maximum extent permitted by applicable law, 0408 GLOBAL, LLC, our directors, or employees shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or any products purchased through the site, including lost profits or carrier delays beyond our control.
14. Governing Law (核心风控规避条款)
These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
15. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon being posted to this URL. Your continued use of the website following the posting of updates constitutes acceptance of those changes.
16. Customer Support Contact
If you have any questions or require clarification regarding these Terms of Service, please contact us at:
- Email: info@tracse.shop
- Phone: +1 (314) 224-3440
- Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET